Returns & Exchanges
At Bestaroo, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused and original-packaged items. Our goal is to make the exchange and refund process as seamless and transparent as possible for our valued customers.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside your package.
- 3.Pack and Ship
Securely place the items in their original packaging and drop off the parcel at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund
After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.